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The reception at City Hall
Find contact options, opening hours, important phone numbers and InfoPoint information.
Updated:
Quick summary of each heading on the page
Please note that all forms, digital applications (e-services) and some linked websites are currently in Swedish. Contact Citizen Service if you need help in English.
Ways to Contact Citizen Services
You can reach Citizen Services in several ways:
- Phone: +46 921 620 00
- Email: kommunen@boden.se
- Visit: the reception is located in City Hall, Kyrkgatan 24, 961 86 Boden
- Postal and delivery addresses:
- Mail: Bodens kommun, 961 86 Boden
- Deliveries: Kvarngatan 5, 961 34 Boden
- Invoices: Box 41, 961 21 Boden (remember to include reference code)
- Digital services and issue reports online are available 24/7. Use the app Mitt Boden to report issues.
Reception Opening Hours
Regular opening hours:
- 15 May – 15 September
Monday–Friday 08.00–16.00, closed for lunch 12.00–13.00 - 16 September – 14 May
Monday–Friday 08.00–17.00, closed for lunch 12.00–13.00
Exceptional early closing due to training
Documents can be dropped off in the mailbox at Kyrkgatan 24.
5 February | Closing 15.30 |
19 February | Closing 15.30 |
12 March | Closing 15.30 |
19 March | Closing 15.30 |
16 April | Closing 15.30 |
23 April | Closing 15.30 |
7 May | Closing 15.30 |
21 May | Closing 15.00 |
4 June | Closing 15.00 |
Important Phone Numbers
Key on-call numbers for municipal matters:
Fault reporting
- Water and sewage: +46 921 624 31
- Streets and maintenance: +46 921 624 18
- Electricity and district heating: +46 921 583 00
- Municipal properties: +46 921 622 88
- Emergency emptying of cesspit:
Daytime: +46 921 620 00
Evenings and weekends: +46 70 927 99 83
Emergency and safety
- Emergency: SOS 112
- Crisis information: 113 13
- Healthcare advice: 1177 (available 24/7)
- Police (non-urgent): 114 14
- Fire and rescue (non-urgent): +46 921 623 00
Other services
Chimney sweeping: Sotarn in Boden, Jörgen Jönsson: +46 921 162 20
InfoPoint – Get Local Information
InfoPoint is an information point in City Hall offering:
- Brochures, maps and printed materials
- Information about events, restaurants, shops, cafés and activities
- Tips available both digitally and in print – for residents and visitors
Contact
Citizen Service
E-mail: kommunen@boden.se
Phone: +46 921 620 00