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Register your move and household size for water and sewage billing
To ensure your water and sewage fee is correct, you need to submit a moving notification and report the number of people living in the household.
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Step-by-step guide
Please note that all forms and digital applications (e-services) are currently in Swedish. Contact Citizen Service if you need help in English.
1. Report number of household members for water and sewage billing
This service is used to report how many people live in your household. The information forms the basis for calculating your water and sewage fee and must correspond to the official population registration at the address.
1.1 How to do it:
- Log in to the e-service with electronic identification (BankID or equivalent).
- Enter the number of household members.
- Submit the form – it will be processed digitally and affect your billing.
1.2 Important to know:
- The information must match the population register.
- Incorrect information may result in incorrect billing.
- Personal data is handled in accordance with current data protection regulations.
2. Moving notification – water and waste services
When moving in or out of a property, you must submit a moving notification to ensure that the subscription for water and waste services is transferred correctly. This guarantees that you only pay for your own period as property owner.
2.1 What is included:
- You can submit the notification before or after moving, but preferably in advance.
- You must provide your new and any previous address, date of occupancy, details of the new owner, and the meter reading.
- If the property has a water meter, it must be read at the time of transfer.
2.2 How to do it:
- Log in to the e-service with electronic identification.
- Fill in the form with all required information.
- Submit – the municipality will process your case and confirm it.
2.3 What happens next:
- The subscription is updated from the date of occupancy.
- The new owner is registered automatically.
- You will receive a confirmation once the notification has been registered.
3. Emergency cases
Urgent water and sewage issues are handled via the emergency number +46 921 624 31.
The water and sewage operations in Boden are entirely financed through fees, meaning all charges go directly to production, maintenance, and treatment – without profit.
Do you want to access a specific document? Contact Citizen Service, and we will help you retrieve and read the full document.
contact
Citizen Service
E-mail: kommunen@boden.se
Phone: +46 921 620 00