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Report an accessibility issue
Everyone should be able to access and use public spaces and facilities. Here you can learn what applies and how to report barriers.
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Please note that all forms, digital applications (e-services) and some linked websites are currently in Swedish. Contact Citizen Service if you need help in English.
What is an easily remedied barrier?
An easily remedied barrier is something that makes it difficult for people with disabilities to access or use a place. The barrier should be possible to remove without major costs or technical difficulties.
Examples of barriers
- Steps at entrances without ramps
- Heavy doors or doors without automatic openers
- Lack of contrast markings on glass doors or walls
- Missing or unclear signage and information
- Obstacles in walkways, such as furniture or raised thresholds
- Poor lighting that makes orientation difficult
Where do the rules apply?
The rules apply in premises open to the public, such as shops, restaurants, health centers, and libraries. They also apply in public spaces such as squares, sidewalks, parks, and bus stops.
Who is responsible for removing barriers?
The property owner or the operator of the premises is responsible for removing barriers. In public spaces, the municipality is responsible.
HOW CAN I REPORT A BARRIER IN BODEN?
If you discover a barrier in Boden, you can report it to the municipality. Describe where the barrier is located and what it consists of. The municipality will then investigate who is responsible for addressing it.
- Call Citizen Services at +46 921 620 00
- Send an email to the Environmental and Building Department: mob@boden.se
- If the barrier concerns accessibility in your own home, this is a matter of housing adaptation and should instead be reported to the Social Services Department.
Accessibility enables more people to participate in society on equal terms. Removing barriers is part of creating a more inclusive community.
Do you want to access a specific document? Contact Citizen Service, and we will help you retrieve and read the full document.
Contact
Citizen Service
E-mail: kommunen@boden.se
Phone: +46 921 620 00